The head of the Blizzard Entertainment Community Development Department, Saralyn Smith, spoke about the role of the gaming community in the company’s work and ways of cooperation between game creators and their fans. Smith spoke at the Devcom conference taking place these days in Cologne.

What should a community manager do if the entire development team went to celebrate the New Year? In response to this question, the Gamasutra resource published detailed instructions. We share a retelling.