An international company is searching for him, developing its own mobile product with a multi-million audience.
Responsibilities:
- development of Community Management, Player Support, and gaming events directions;
- establishing and developing the in-game administrators and helpers department;
- analyzing player feedback, engagement metrics, and support quality;
- formulating initiatives to enhance the gaming experience;
- creating efficient interactions between players, support, the community, and the product team;
- managing the team and developing employees;
- optimizing processes and increasing departmental efficiency.
Requirements:
- at least five years of experience in Community Management, Player Support, and/or working with gaming communities in game development;
- experience in building and developing teams;
- experience in managing employees and their professional growth;
- experience in establishing Community Management and/or Player Support processes;
- excellent communication skills and strong writing abilities;
- English language proficiency at B2+ level;
- interest and personal involvement in mobile games.
If you are interested in this position, please send your resume to talents@wn.media.